Business BluePrint Supply Chain Management Logistics FINAL 2

Topics: Supply chain management, Management, Customer service Pages: 52 (8577 words) Published: April 19, 2015
ADVEO Business Blue Print Model
Supply Chain Management - Logistics
Processes & Organizational Mapping
Jun 2013
© 2013 Deloitte, S.L.

ADVEO Business Blue Print Model
List of Contents

• Global View
• Blue Print Charts
− Category Management
− Pricing
− Purchasing
− Demand Management
− Marketing
− Sales



Process View


Subprocesess Chart



Supporting Organization



SubProcess View


Subprocess Context



Detailed Process Flow to
Organization Mapping



Main applicable Policies

− Customer Care Services
− Logistics

2

© 2013 Deloitte, S.L.

Global View

3

© 2013 Deloitte, S.L.

ADVEO Industry Print
Global View
Legend
Legend

X

Operational Processes

X

Support Functions

X

Vendor Relationship Management

Business process not
supported by new IT Platform

X

Process to be covered
by the new IT Platform

Client Relationship Management

X

Process to be covered by
IT tools to be defined

Supply Chain Management

Category Management

Purchasing

Marketing

Sales

Demand Management

Manage Product Portfolio

Design & Develop Purchasing
Strategy

Design & develop Marketing
Strategy

Design & Develop Sales Strategy

Forecast & Demand Planning

Product Information
management

Vendor Analysis & Qualification

Manage Campaigns &
Promotions

Perform Prospection Activities

Replenishment Management

Catalogue Master Planning
Management

Develop Negotiations &
Agreements

Catalogue Production

Manage Opportunities

Vendor Returns Management

Control of the Back-End Program

Design & Develop Pricing
Strategy

Manage Sales Force

Logistics

Monitor Product, Service and
Delivery Terms

Manage Customer Contracts,
Agreements & Tenders

Design & Develop Supply Chain
& Logistics Strategy

Vendor Assessment

Manage Sales Orders

Manage Inbound Logistics

Execute Pricing Strategy

Manage Outbound Logistics

Assess Customer Related
Performance

Warehouse Management

Provide Customer Care Services

Transportation Management
Claims Management
Manage Continuous
Improvement

Finance and Controlling
Human Resources
Legal Advisory
Information Technology
4

© 2013 Deloitte, S.L.

ADVEO Organizational Structure
Functional view
Marketing

Purchasing

Sales

Category Management
Vendors Management
Pricing
Pricing
Management
Management
Go-To-Market Approaches

C2

C3

C4

C5

C6

Category 1

Category 2

Category 3

Category 4

Category 5

Category 6

Cn

Category n

C1

Demand Planning
Logistics

5

© 2013 Deloitte, S.L.

Blue Print Charts

6

© 2013 Deloitte, S.L.

ADVEO Business Blue Print Model
List of Contents

• Global View
• Blue Print Charts
− Category Management
− Pricing
− Purchasing
− Demand Management
− Marketing
− Sales
− Customer Care Services
− Logistics

7



Process View


Subprocesess Chart



Supporting Organization



SubProcess View


Subprocess Context



Detailed Process Flow to
Organization Mapping



Organization Dependencies,
Impacted KPIs and Policies

© 2013 Deloitte, S.L.

Logistics

8

© 2013 Deloitte, S.L.

ADVEO Industry Print
Global View
Legend
Legend

X

Operational Processes

X

Support Functions

X

Vendor Relationship Management

Business process not
supported by new IT Platform

X

Process to be covered
by the new IT Platform

Client Relationship Management

X

Process to be covered by
IT tools to be defined

Supply Chain Management

Category Management

Purchasing

Marketing

Sales

Demand Management

Manage Product Portfolio

Design & Develop Purchasing
Strategy

Design & develop Marketing
Strategy

Design & Develop Sales Strategy

Forecast & Demand Planning
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