Quality in Seaport Supply Chain

Topics: Management, Logistics, Supply chain management Pages: 8 (631 words) Published: September 16, 2013
The Asian Journal of Shipping and Logistics

Volume 27

Number 3

December 2011

pp. 363-386

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century * ** ***

Contents

Abstract

363

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

I. Introduction

1)

2) 3) 4)

5)

364

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

II. Literature Review
1. Quality management and seaport evolution

7)

11)

365

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

12)

13) 14) 15)

17)

366

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

21)

22)

23)

367

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

2. Seaports in supply chains

24)

25)

368

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

3. Quality management in seaports and logistics supply chain network

369

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

27)

31)

32)

33)

34)

370

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

35)

37)

371

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

41) 42)

43) 44)

45)

372

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

III. A Conceptual Framework

373

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

47)

374

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

internal quality management dimensions Leadership

customer focus

375

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

human resources

Continuous improvement

376

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

Process management

Quality measurement

377

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

quality education and training

378

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

vertical dimensions

integration quality

379

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

communication and information technology

quality culture
380

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

network optimization

IV. Conclusions

381

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

382

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century Reference

Maritime Policy and Management

Maritime Policy and Management Quality Progress

Maritime Policy and Management

Journal of Operations Management

The Management of Business Logistics: A Supply Chain Perspective The Management and Control of Quality

Quality Progress

International Journal of Production Research

Journal of Operations Management

383

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century Dynamic Supply Chain Alignment

Introduction to Quality Control

Total Quality Management and Business Excellence Industrial Marketing Management

Total Quality Management

Maritime Economics and Logistics

Total Quality Management and Business Excellence

International Journal of Quality & Reliability Management Vietnam Investment Review

International Journal of Physical Distribution and Logistics Management

Maritime Economics and Logistics

384

A Quality Management Framework for Seaports in their Supply Chains in the 21st Century

Supply Chain...
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