Solving problems and making decisions

Topics: Bus, Decision making, Time Pages: 4 (1619 words) Published: April 21, 2015
Solving problems and making decisions

My Role at the SUFC academy is facility supervisor; I’m responsible for the “leisure” side of the organization such as the maintenance of the building, catering, security rota management for facility staff, and match day co-ordination From the match day co-ordination, our main problem is our car park, as it is not substantial enough in size for the volume of traffic we get every Saturday and Sunday mornings Parents resort to parking anywhere they can if it means getting their child to training on time, this can result in cars blocking each other in, the road outside getting blocked so busses on the bus route cannot get through, and in case of emergency we struggle with ambulance access regularly. We received many complaints from our own staff, the Bus Company, and local residents The bus companies sent written reports from drivers who are getting upheld, this issue was impacting on their route times so this information was crucial. We also received official written complaints from local residents who can barely drive out of their homes without having a problem.

Gather and interpret information to identify possible solutions to a problem The car parks main problem as stated above is it is not big enough for our Saturday and Sunday morning programmes from 9am – 12 noon. We received official written complaints from local residents who can barely drive out of their homes without having a problem. From these complaints we started to collate written and visual evidence from a number of weekends from staff, residents, our own cctv and the bus company. The CCTV footage showed the sometimes busses were held up for nearly 5 minutes at a time while waiting for someone to move a car. The bus companies sent written reports from drivers who are getting upheld, this issue was impacting on their route times so this information was crucial.

This information was then sent to our chief executive, and from there we had a meeting...
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