Truefalse QuestionsMenuItem 1 Topic 2 Individual

Topics: Reinforcement, Behavior, Operant conditioning Pages: 34 (9125 words) Published: November 28, 2014
True/false questions

MenuItem 1: {Topic 2} Individual behaviour and learning

Question 1: According to the MARS model of individual behaviour and performance, employee performance will remain high even if one of the four factors falls to zero.

True:

False*:

Feedback: Page 38
Difficulty: Easy

Question 2: The MARS model identifies the four main factors that influence individual behaviour.

True*:

False:

Feedback: Page 38
Difficulty: Medium

Question 3: Motivation is an external force on the person that causes him or her to engage in specific behaviours.

True:

False*:

Feedback: Pages 38–39
Difficulty: Medium

Question 4: Aptitudes are natural talents that help individuals to learn specific tasks more quickly and perform them better.

True*:

False:

Feedback: Page 39
Difficulty: Easy

Question 5: Competencies refer to the complete set of motivations, abilities, role perceptions and situational factors that contribute to job performance.

True:

False*:

Feedback: Page 39
Difficulty: Medium

Question 6: Person-job matching includes the strategy of selecting applicants whose existing competencies best fit the required task.

True*:

False:

Feedback: Pages 39–40
Difficulty: Easy

Question 7: Companies can improve employee role perceptions by describing the employee’s assigned tasks clearly and providing meaningful performance feedback.

True*:

False:

Feedback: Pages 40–41
Difficulty: Easy

Question 8: Situational factors are working conditions within the employee’s control.

True:

False*:

Feedback: Page 41
Difficulty: Medium

Question 9: Joining the organisation is a type of work-related behaviour.

True*:

False:

Feedback: Page 41
Difficulty: Easy

Question 10: Ability is the most important factor in the MARS model to explain why job applicants accept a job offer.

True:

False*:

Feedback: Page 42
Difficulty: Medium

Question 11: Job dissatisfaction is a major reason why people quit their jobs.

True*:

False:

Feedback: Page 43
Difficulty: Easy

Question 12: Research has found that absenteeism is rarely, if ever, caused by situational factors.

True:

False*:

Feedback: Page 43
Difficulty: Medium

Question 13: Sick leave policies affect the employee’s motivation to attend work.

True*:

False:

Feedback: Page 43
Difficulty: Medium

Question 14: In most jobs, employees are evaluated on several performance dimensions.

True*:

False:

Feedback: Page 43
Difficulty: Easy

Question 15: Organisational citizenship behaviours are usually described clearly in job descriptions.

True:

False*:

Feedback: Page 44
Difficulty: Medium

Question 16: Employees are more likely to engage in organisational citizenship behaviours when they believe that the company has treated them fairly.

True*:

False:

Feedback: Page 44
Difficulty: Easy

Question 17: Organisational citizenship behaviour is less likely to occur among employees with a strong sense of social responsibility.

True:

False*:

Feedback: Page 44
Difficulty: Medium

Question 18: Social responsibility refers to a person’s, or organisation’s, moral obligation towards others who are affected by his or her actions.

True*:

False:

Feedback: Page 44
Difficulty: Easy

Question 19: The only way to know whether an employee has learnt something is if there is a relatively permanent change in the employee’s behaviour.

True*:

False:

Feedback: Page 44
Difficulty: Medium

Question 20: Learning influences an employee’s motivation, role perceptions and ability.

True*:

False:

Feedback: Pages 44–45
Difficulty: Easy

Question 21: People transfer explicit knowledge when they have to show you how to perform a task because they are unable to describe the information clearly enough.

True:

False*:

Feedback: Page 45
Difficulty: Medium

Question 22: Tacit knowledge is best learnt through...
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